Syncing forces your device to connect with Intune to get the latest updates, requirements, and communications from your organization. Company Portal regularly syncs devices as long as you have a Wi-Fi connection. However, if you ever need to disconnect for an extended period of time, you can manually sync to get any updates you missed when you return.
Syncing can also help resolve work-related downloads or other processes that are in progress or stalled. If you're experiencing slow or unusual behavior while installing or using a work app, try syncing your device to see if an update or requirement is missing.
Option 1- Sync from Company Portal app for Windows
Complete these steps to sync your Windows 10/11 device.
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Open the Company Portal app on your device.
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Select Settings > Sync.
Option 2- Sync from Settings app
Complete these steps to manually sync your Windows 10 desktop devices from the Settings app.
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On your device, select Start > Settings.
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Select Accounts.
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Select Access work or school.
4. Select the account that has a briefcase icon next to it. If you don't see this account at all, your company may have configured your settings a different way. Instead, select the account that has a Microsoft logo next to it.
5. Select Info.
6. Select Sync.
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